Around Australia there are many companies offering training courses and education of relevance to the music products industry.

 

Here are some links:

 

Its highly regarded Retail Institute provides short courses and certificates for shop floor staff.  Training is by retailers for retailers.  Practical, hands-on and always very reasonably priced.  

 

NEW  A new partnership with the Australian Government and Westfield has been the creation of an exciting new program of retailer training.  Click here for more information:

 

Seed program information flyer

Seed Retailer Diploma

Retailer training offer

 

The pre-eminent educator for retail management offering a range of options from short courses to certificates and diplomas.  Their annual overseas expedition to meet leading retailers in the US and UK is considered second to none, and inspirational in meeting and talking with great retailers who are doing amazing things with their businesses.  The ACRS is part of  Monash University and also run courses in Sydney and Singapore.

 

Funded by the Australian Government, ServiceSkills Australia is the nexus for companies seeking training for services staff and organisations offering that training.  Search their database for suitable training providers near you.

 

Well known to many in the music products industry, David Panther is a speaker and a trainer.  He covers a wide range of topics including motivation, sales skills and customer service.  We can provide anything from a quick fix through to long term staff development.  Phone:  03 9894 8833.

 

Chuck Zamora's sessions on customer service and sales skills were a big hit at AMAC 2005.  Based in Brisbane, he runs daytime sessions and is available for presentations and in-house training.  Take a look at his website for more information and details of his next daytime sessions.